Promotion Terms and Conditions "Test for 30 days – Satisfaction or your money back"
§1. General provisions
These terms and conditions ("Terms") define the rules of the promotional campaign "Test for 30 days – Satisfaction or your money back" (hereinafter: "Promotion"), which aims to allow the Participant to return the purchased product in case of dissatisfaction, according to the rules set out in the Terms. The organizer of the Promotion is ZENT sp. z o.o., headquartered in Mielec, ul. Sienkiewicza 1, 39-300 Mielec, registered in the National Court Register under number KRS 0001090270, NIP 8172214665, REGON 527891301 (hereinafter: "Organizer"). Contact with the Organizer is possible via e-mail: hello@zentcare.pl or by phone: 666602188. The Promotion is valid in the territory of the Republic of Poland and applies exclusively to products covered by the Promotion (hereinafter: "Promotional Product").
§2. Date and place of the Promotion
The Promotion runs from 6.03.2025 to 31.12.2025, and the deadline for submitting refund requests is 5.01.2026. The Promotion covers Products purchased at official points of sale, including: the official online store zentcare.pl
§3. Promotion Participants
Individuals with full legal capacity who may participate in the Promotion and who:

1. They are consumers within the meaning of the provisions of the Civil Code, or
2. They are natural persons conducting business activity, provided that the purchase is not professional in nature.
3. Participation in the Promotion is voluntary.
4. The following may not participate in the Promotion:
5. Legal persons and organizational units without legal personality.
6. Entrepreneurs making purchases within their professional activity.
7. Distribution entities cooperating with the Organizer.

§4. Promotion rules
To participate in the Promotion, you must:
a. Purchase the Promotional Product during the Promotion period at an authorized point of sale.
b. Register the purchase within 7 days from the date of purchase on the website www.zentcare.pl. If dissatisfied with the use of the Promotional Product, the Participant has the right to return the Product within 30 days from the date of purchase.
Return conditions:
a. The returned Product should be clean, undamaged, unbroken, sent in the original packaging, along with all accessories that are part of the originally purchased Product's equipment. The Organizer will accept the return under this promotion only if the Consumer returns all products received as part of the set. Returns of incomplete sets will not be considered under the promotional return, and the consumer will be notified accordingly.
b. The product must show no signs of damage c. The Participant must present proof of purchase (receipt or VAT invoice).
The Participant bears the cost of the return shipment.
§5. Return procedure
To exercise the right of return, you must:
a. Fill out the application form available on the website https://zentcare.pl/pages/regulamin-promocji-testuj-przez-30-dni-satysfakcja-albo-zwrot-pieniedzy, providing:

• Participant's contact details.
• Proof of purchase number.
• Reason for the return.

b. Send the Product to the address:

• ZENT sp. z o.o.
• ul. Sienkiewicza 1
• 39-300 Mielec
• With the note: "Test for 30 days – Refund".

The refund will be processed within 14 days from the date of acceptance and verification of the return.
§6. Complaints
Complaints regarding the Promotion can be submitted during its duration and within 14 days after its end:

• In writing to the address: ZENT sp. z o.o., ul. Sienkiewicza 1, 39-300 Mielec.
• By email to: hello@zentcare.pl, with the note "Promotion Complaint".

The complaint should include: first name, last name, Participant's address, description of the reason for the complaint, and the claim. Complaints will be considered within [number of days] days from receipt.
§7. Personal Data
The Administrator of Participants' personal data is the Organizer.
Participants' personal data will be processed solely for the purpose of implementing the Promotion, in accordance with data protection regulations.
§8. Final Provisions
The regulations are available on the website https://zentcare.pl/pages/regulamin-promocji-testuj-przez-30-dni-satysfakcja-albo-zwrot-pieniedzy. Participation in the Promotion signifies acceptance of these Regulations. The Organizer reserves the right to make changes to the Regulations that do not infringe on the rights acquired by Participants. Matters not regulated by the Regulations are governed by Polish law.