Promotion Terms and Conditions "Test for 30 days – Satisfaction or money back"
§1. General provisions
This regulation ("Terms") defines the rules of the promotional campaign "Test for 30 days – Satisfaction or money back" (hereinafter: "Promotion"), which aims to enable the Participant to return the purchased product in case of dissatisfaction, in accordance with the rules specified in the Terms. The organizer of the Promotion is ZENT sp. z o.o., headquartered in Mielec, ul. Sienkiewicza 1, 39-300 Mielec, registered in the register of entrepreneurs of the National Court Register under number KRS 0001090270, NIP 8172214665, REGON 527891301 (hereinafter: "Organizer"). Contact with the Organizer is possible via e-mail: hello@zentcare.pl or by phone: 666602188. The Promotion is valid in the territory of the Republic of Poland and applies exclusively to products covered by the Promotion (hereinafter: "Promotional Product").
§2. Promotion period and place (updated)
The Promotion lasts from 6.03.2025 to 31.12.2025, and the deadline for submitting return requests is 5.01.2026.
Until 30.07.2025 the promotion covered Products purchased at official points of sale, including: the official online store zentcare.pl and other authorized points of sale indicated by the Organizer.
From 31.07.2025 the promotion applies exclusively to Products purchased through the official online store of the Organizer available at: www.zentcare.pl.
§3. Promotion Participants
The Promotion may be participated in by natural persons with full legal capacity who:

1. Are consumers within the meaning of the Civil Code provisions, or
2. Are natural persons conducting business activity, provided that the purchase is not professional in nature.
3. Participation in the Promotion is voluntary.
4. The following may not participate in the Promotion:
5. Legal persons and organizational units without legal personality.
6. Entrepreneurs making purchases within professional activity.
7. Distribution entities cooperating with the Organizer.

§4. Promotion rules
To participate in the Promotion, you must:
a. Purchase the Promotional Product during the Promotion period at an authorized point of sale.
b. Register the purchase within 7 days from the date of purchase on the website www.zentcare.pl. In case of dissatisfaction with the use of the Promotional Product, the Participant has the right to return the Product within 30 days from the date of purchase.
Return conditions:
a. The returned Product should be clean, undamaged, unbroken, sent in the original packaging, along with all accessories that were part of the originally purchased Product. The Organizer will accept the return under this promotion only if the Consumer returns all products received as part of the set. Returns of incomplete sets will not be considered under the promotional return, about which the consumer will be notified.
b. The Product must not show signs of damage. c. The Participant must present proof of purchase (receipt or VAT invoice).
Return shipping costs are borne by the Participant.
§5. Return procedure
To exercise the right of return, you must:
a. Fill out the application form available on the website https://zentcare.pl/pages/regulamin-promocji-testuj-przez-30-dni-satysfakcja-albo-zwrot-pieniedzy , providing:

• Participant's contact details.
• Proof of purchase number.
• Reason for return.

b. Send the Product to the address:

• ZENT sp. z o.o.
• ul. Sienkiewicza 1
• 39-300 Mielec
• with the note: "Test for 30 days – Return".

The refund will be processed within 14 days from the date of receipt and verification of the return.
§6. Complaints
Complaints regarding the Promotion can be submitted during its duration and within 14 days after its end:

• In writing to the address: ZENT sp. z o.o., ul. Sienkiewicza 1, 39-300 Mielec.
• By e-mail to: hello@zentcare.pl, with the note "Promotion Complaint".

The complaint should include: first name, last name, Participant's address, description of the complaint reason, and demand. Complaints will be considered within [number of days] days from receipt.
§7. Personal data
The administrator of Participants' personal data is the Organizer.
Participants' personal data will be processed solely for the purpose of implementing the Promotion, in accordance with personal data protection regulations.
§8. Final provisions (updated)
The Terms are available on the website https://zentcare.pl/pages/regulamin-promocji-testuj-przez-30-dni-satysfakcja-albo-zwrot-pieniedzy. Participation in the Promotion means acceptance of these Terms. The Organizer reserves the right to make changes to the Terms that do not infringe on the rights acquired by Participants.
This version of the Terms is effective from 31.07.2025 and applies exclusively to Products purchased in the online store www.zentcare.pl. In matters not regulated by the Terms, Polish law provisions apply